:root {
  --bg-base: #060b14;
  --bg-card: rgba(10, 20, 38, 0.7);
  --bg-card-hover: rgba(14, 28, 54, 0.85);
  --bg-surface: rgba(15, 23, 42, 0.95);
  
  --border-subtle: rgba(255, 255, 255, 0.08);
  --border-active: rgba(59, 130, 246, 0.4);
  --border-glow: rgba(59, 130, 246, 0.55);

  --text-main: #f8fafc;
  --text-muted: #94a3b8;
  --text-dim: #64748b;

  /* Canonical SimpleShare Brand Blue (Matches Desktop Software: #3b82f6 -> #1d4ed8) */
  --accent-blue: #3b82f6;
  --accent-sky: #60a5fa;
  --accent-gold: #fbbf24;
  --accent-emerald: #34d399;
  --accent-purple: #c084fc;
  --accent-rose: #f43f5e;

  --font-display: 'Outfit', sans-serif;
  --font-body: 'Plus Jakarta Sans', sans-serif;
  --font-mono: 'JetBrains Mono', Consolas, monospace;
}

* {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

body {
  background-color: var(--bg-base);
  background-image: 
    radial-gradient(at 0% 0%, rgba(59, 130, 246, 0.08) 0px, transparent 50%),
    radial-gradient(at 100% 0%, rgba(251, 191, 36, 0.06) 0px, transparent 50%),
    radial-gradient(at 50% 100%, rgba(52, 211, 153, 0.05) 0px, transparent 50%);
  background-attachment: fixed;
  color: var(--text-main);
  font-family: var(--font-body);
  font-size: 14px;
  line-height: 1.5;
  min-height: 100vh;
}

.admin-header {
  border-bottom: 1px solid var(--border-subtle);
  background: rgba(6, 11, 20, 0.8);
  backdrop-filter: blur(16px);
  position: sticky;
  top: 0;
  z-index: 100;
  padding: 14px 28px;
}

.header-container {
  display: flex;
  justify-content: space-between;
  align-items: center;
  max-width: 1440px;
  margin: 0 auto;
}

.brand-lockup {
  display: flex;
  align-items: center;
  gap: 12px;
  text-decoration: none;
  color: inherit;
}

.brand-text {
  font-family: var(--font-display);
  font-weight: 700;
  font-size: 1.22rem;
  letter-spacing: -0.01em;
  word-spacing: 0.06em;
  color: #ffffff;
  line-height: 1.2;
}

.brand-text span {
  font-weight: 400;
  color: var(--accent-sky);
  opacity: 0.9;
}


.badge-admin {
  background: rgba(251, 191, 36, 0.15);
  border: 1px solid rgba(251, 191, 36, 0.35);
  color: var(--accent-gold);
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.06em;
  padding: 3px 8px;
  border-radius: 6px;
  display: flex;
  align-items: center;
  gap: 5px;
}

/* 3-Tier OPS Environment Badges */
.badge-env-ops {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-family: var(--font-mono);
  font-size: 0.68rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  padding: 3px 9px;
  border-radius: 9999px;
  box-shadow: 0 2px 8px rgba(0, 0, 0, 0.35);
  transition: all 0.2s cubic-bezier(0.16, 1, 0.3, 1);
  user-select: none;
}

.badge-env-ops .env-dot {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  flex-shrink: 0;
}

/* Local Dev Workstation: Emerald Mint */
.badge-env-ops.env-local {
  background: linear-gradient(135deg, rgba(5, 150, 105, 0.3) 0%, rgba(4, 120, 87, 0.4) 100%);
  border: 1px solid rgba(52, 211, 153, 0.55);
  color: #a7f3d0;
  cursor: pointer;
  animation: envOpsFloatLocal 3.5s ease-in-out infinite;
}
.badge-env-ops.env-local .env-dot {
  background: #34d399;
  box-shadow: 0 0 6px #34d399;
}
.badge-env-ops.env-local:hover {
  transform: translateY(-1px);
  box-shadow: 0 4px 12px rgba(5, 150, 105, 0.45);
}

/* Staging Pre-Production Sandbox: Amber Gold */
.badge-env-ops.env-staging {
  background: linear-gradient(135deg, rgba(217, 119, 6, 0.3) 0%, rgba(180, 83, 9, 0.4) 100%);
  border: 1px solid rgba(251, 191, 36, 0.55);
  color: #fde68a;
  animation: envOpsFloatStaging 3.5s ease-in-out infinite;
}
.badge-env-ops.env-staging .env-dot {
  background: #fbbf24;
  box-shadow: 0 0 6px #fbbf24;
}

/* Live Production Operations: Studio Blue */
.badge-env-ops.env-production {
  background: linear-gradient(135deg, rgba(37, 99, 235, 0.3) 0%, rgba(29, 78, 216, 0.4) 100%);
  border: 1px solid rgba(96, 165, 250, 0.55);
  color: #bfdbfe;
  animation: envOpsFloatProd 3.5s ease-in-out infinite;
}
.badge-env-ops.env-production .env-dot {
  background: #60a5fa;
  box-shadow: 0 0 6px #60a5fa;
}

@keyframes envOpsFloatLocal {
  0%, 100% { transform: translateY(0); }
  50% { transform: translateY(-2px); }
}

@keyframes envOpsFloatStaging {
  0%, 100% { transform: translateY(0); }
  50% { transform: translateY(-2px); }
}

@keyframes envOpsFloatProd {
  0%, 100% { transform: translateY(0); }
  50% { transform: translateY(-2px); }
}

.header-actions {
  display: flex;
  align-items: center;
  gap: 14px;
}

.admin-pill {
  font-size: 0.8rem;
  color: var(--text-muted);
  background: rgba(255, 255, 255, 0.04);
  padding: 5px 12px;
  border-radius: 20px;
  border: 1px solid var(--border-subtle);
  display: flex;
  align-items: center;
  gap: 6px;
}

.status-beacon {
  width: 8px;
  height: 8px;
  border-radius: 50%;
  background: var(--accent-emerald);
  box-shadow: 0 0 8px var(--accent-emerald);
}

.btn {
  font-family: var(--font-body);
  font-weight: 600;
  font-size: 0.88rem;
  border-radius: 8px;
  padding: 8px 16px;
  border: none;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  transition: all 0.2s cubic-bezier(0.16, 1, 0.3, 1);
  user-select: none;
}

/* Primary Brand Button (Exact Match to Desktop Software Properties & Export Button) */
.btn-primary {
  background: linear-gradient(135deg, #2563eb 0%, #1d4ed8 100%);
  color: #ffffff;
  border: 1px solid #60a5fa;
  box-shadow: 0 0 16px rgba(37, 99, 235, 0.5), inset 0 1px 0 rgba(255, 255, 255, 0.35);
}
.btn-primary:hover {
  background: linear-gradient(135deg, #3b82f6 0%, #2563eb 100%);
  border-color: #93c5fd;
  color: #ffffff;
  transform: translateY(-1px);
  box-shadow: 0 4px 20px rgba(37, 99, 235, 0.7), 0 0 25px rgba(59, 130, 246, 0.5), inset 0 1px 0 #ffffff;
}
.btn-primary:active {
  transform: translateY(0);
  box-shadow: 0 1px 6px rgba(0, 0, 0, 0.6);
}

/* Secondary Button (Exact Match to Desktop Software Toolbar & Properties Secondary Button) */
.btn-secondary {
  background: linear-gradient(180deg, rgba(22, 34, 58, 0.75) 0%, rgba(11, 18, 32, 0.88) 100%);
  border: 1px solid rgba(255, 255, 255, 0.12);
  color: #cbd5e1;
  box-shadow: 0 2px 5px rgba(0, 0, 0, 0.35), inset 0 1px 0 rgba(255, 255, 255, 0.08);
}
.btn-secondary:hover {
  background: linear-gradient(180deg, rgba(34, 52, 88, 0.85) 0%, rgba(17, 28, 50, 0.95) 100%);
  border-color: rgba(96, 165, 250, 0.5);
  color: #ffffff;
  transform: translateY(-1px);
  box-shadow: 0 4px 10px rgba(0, 0, 0, 0.45), inset 0 1px 0 rgba(255, 255, 255, 0.18);
}
.btn-secondary:active {
  transform: translateY(0);
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
}

.btn-gold {
  background: linear-gradient(135deg, #d97706 0%, #b45309 100%);
  color: #fff;
  border: 1px solid rgba(251, 191, 36, 0.5);
  box-shadow: 0 0 14px rgba(217, 119, 6, 0.4);
}
.btn-gold:hover {
  filter: brightness(1.15);
  transform: translateY(-1px);
  box-shadow: 0 4px 18px rgba(217, 119, 6, 0.6);
}

.btn-sm {
  padding: 5px 11px;
  font-size: 0.78rem;
  border-radius: 6px;
}

.btn-danger {
  background: rgba(244, 63, 94, 0.15);
  border: 1px solid rgba(244, 63, 94, 0.4);
  color: #fca5a5;
}
.btn-danger:hover {
  background: rgba(244, 63, 94, 0.25);
  color: #fff;
  transform: translateY(-1px);
}

/* Layout */
.main-wrapper {
  max-width: 1440px;
  margin: 0 auto;
  padding: 24px 28px;
}

/* OPS Portal Navigation Tabs */
.ops-tabs-nav {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 24px;
  border-bottom: 1px solid var(--border-subtle);
  padding-bottom: 12px;
}

.ops-tab-btn {
  background: transparent;
  border: 1px solid transparent;
  color: var(--text-muted);
  font-family: var(--font-body);
  font-size: 0.88rem;
  font-weight: 600;
  padding: 8px 16px;
  border-radius: 8px;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  transition: all 0.2s cubic-bezier(0.16, 1, 0.3, 1);
  user-select: none;
}

.ops-tab-btn:hover {
  color: #ffffff;
  background: rgba(255, 255, 255, 0.05);
}

.ops-tab-btn.active {
  color: #ffffff;
  background: linear-gradient(180deg, rgba(37, 99, 235, 0.25) 0%, rgba(29, 78, 216, 0.15) 100%);
  border: 1px solid var(--border-active);
  box-shadow: 0 0 12px rgba(59, 130, 246, 0.3);
}

.ops-badge-counter {
  background: rgba(59, 130, 246, 0.2);
  border: 1px solid rgba(59, 130, 246, 0.4);
  color: var(--accent-sky);
  font-size: 0.72rem;
  font-weight: 700;
  padding: 1px 7px;
  border-radius: 999px;
  margin-left: 2px;
}

/* OPS View Panels */
.ops-view-panel {
  display: none;
}

.ops-view-panel.active {
  display: block;
  animation: panelFadeIn 0.2s cubic-bezier(0.16, 1, 0.3, 1);
}

@keyframes panelFadeIn {
  from { opacity: 0; transform: translateY(4px); }
  to { opacity: 1; transform: translateY(0); }
}

/* KPI Cards */

.kpi-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 16px;
  margin-bottom: 24px;
}

.kpi-card {
  background: var(--bg-card);
  border: 1px solid var(--border-subtle);
  border-radius: 14px;
  padding: 18px 20px;
  backdrop-filter: blur(12px);
  position: relative;
  overflow: hidden;
  transition: all 0.2s ease;
}

.kpi-card:hover {
  border-color: var(--border-active);
  transform: translateY(-2px);
  box-shadow: 0 8px 24px rgba(0, 0, 0, 0.4), 0 0 16px rgba(59, 130, 246, 0.2);
}

.kpi-label {
  font-size: 0.78rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--text-muted);
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 8px;
}

.kpi-value {
  font-family: var(--font-display);
  font-size: 1.75rem;
  font-weight: 700;
  color: #fff;
  letter-spacing: -0.02em;
}

.kpi-meta {
  font-size: 0.78rem;
  color: var(--text-dim);
  margin-top: 4px;
}

/* Search & Filter Toolbar */
.toolbar-card {
  background: var(--bg-card);
  border: 1px solid var(--border-subtle);
  border-radius: 14px;
  padding: 16px 20px;
  margin-bottom: 16px;
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 14px;
  position: relative;
  z-index: 5;
}

.search-box {
  display: flex;
  align-items: center;
  background: rgba(15, 23, 42, 0.8);
  border: 1px solid var(--border-subtle);
  border-radius: 8px;
  padding: 6px 14px;
  gap: 10px;
  flex: 1;
  min-width: 260px;
  max-width: 440px;
  transition: border-color 0.2s ease, box-shadow 0.2s ease;
}

.search-box:focus-within {
  border-color: var(--accent-blue);
  box-shadow: 0 0 12px rgba(59, 130, 246, 0.35);
}

.search-box input {
  background: transparent;
  border: none;
  color: var(--text-main);
  outline: none;
  font-size: 0.88rem;
  width: 100%;
}

.filter-group {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.filter-chip {
  background: linear-gradient(180deg, rgba(22, 34, 58, 0.75) 0%, rgba(11, 18, 32, 0.88) 100%);
  border: 1px solid rgba(255, 255, 255, 0.12);
  color: var(--text-muted);
  font-size: 0.8rem;
  font-weight: 600;
  padding: 6px 13px;
  border-radius: 6px;
  cursor: pointer;
  transition: all 0.18s cubic-bezier(0.16, 1, 0.3, 1);
  box-shadow: 0 2px 5px rgba(0, 0, 0, 0.35), inset 0 1px 0 rgba(255, 255, 255, 0.08);
}

.filter-chip:hover {
  background: linear-gradient(180deg, rgba(34, 52, 88, 0.85) 0%, rgba(17, 28, 50, 0.95) 100%);
  border-color: rgba(96, 165, 250, 0.5);
  color: #ffffff;
}

.filter-chip.active {
  background: linear-gradient(180deg, rgba(37, 99, 235, 0.42) 0%, rgba(29, 78, 216, 0.25) 100%);
  border: 1.5px solid #3b82f6;
  color: #ffffff;
  font-weight: 700;
  box-shadow: 0 0 14px rgba(59, 130, 246, 0.55), inset 0 1px 0 rgba(255, 255, 255, 0.35);
}

/* Data Table Card & Containers */
.table-card, .table-container {
  background: var(--bg-card);
  border: 1px solid var(--border-subtle);
  border-radius: 14px;
  overflow-x: auto;
  backdrop-filter: blur(12px);
  box-shadow: 0 4px 20px rgba(0, 0, 0, 0.25);
  scrollbar-width: thin;
  scrollbar-color: rgba(59, 130, 246, 0.3) rgba(6, 11, 20, 0.6);
  position: relative;
  z-index: 20;
  min-height: 240px;
  padding-bottom: 24px;
}

.table-card::-webkit-scrollbar, .table-container::-webkit-scrollbar {
  height: 5px;
}
.table-card::-webkit-scrollbar-track, .table-container::-webkit-scrollbar-track {
  background: rgba(6, 11, 20, 0.6);
}
.table-card::-webkit-scrollbar-thumb, .table-container::-webkit-scrollbar-thumb {
  background: rgba(59, 130, 246, 0.3);
  border-radius: 3px;
}

.data-table, .admin-table {
  width: 100%;
  border-collapse: collapse;
  text-align: left;
  font-size: 0.84rem;
}

.data-table th, .admin-table th {
  background: rgba(15, 23, 42, 0.95);
  padding: 10px 10px;
  font-size: 0.70rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: #94a3b8;
  border-bottom: 1px solid var(--border-subtle);
  white-space: nowrap;
}

.data-table td, .admin-table td {
  padding: 9px 10px;
  border-bottom: 1px solid rgba(255, 255, 255, 0.04);
  vertical-align: middle;
}

.data-table tr:hover td, .admin-table tr:hover td {
  background: var(--bg-card-hover);
}

.customer-cell {
  display: flex;
  flex-direction: column;
  gap: 2px;
  max-width: 175px;
}

.customer-name {
  font-weight: 600;
  color: #fff;
  font-size: 0.86rem;
  line-height: 1.3;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.customer-email {
  font-size: 0.76rem;
  color: var(--text-muted);
  font-family: var(--font-mono);
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.key-code {
  font-family: var(--font-mono);
  font-size: 0.80rem;
  color: var(--accent-sky);
  background: rgba(15, 23, 42, 0.8);
  padding: 4px 8px;
  border-radius: 6px;
  border: 1px solid rgba(59, 130, 246, 0.28);
  display: inline-flex;
  align-items: center;
  gap: 6px;
  cursor: pointer;
  transition: all 0.18s ease;
}
.key-code:hover {
  background: rgba(59, 130, 246, 0.18);
  border-color: var(--accent-sky);
  color: #ffffff;
}

.tier-badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 0.70rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  padding: 3px 10px;
  border-radius: 20px;
  white-space: nowrap;
}

.tier-lifetime {
  background: rgba(251, 191, 36, 0.15);
  border: 1px solid rgba(251, 191, 36, 0.4);
  color: var(--accent-gold);
}

.tier-yearly {
  background: rgba(52, 211, 153, 0.15);
  border: 1px solid rgba(52, 211, 153, 0.4);
  color: var(--accent-emerald);
}

.tier-monthly {
  background: rgba(59, 130, 246, 0.15);
  border: 1px solid rgba(59, 130, 246, 0.45);
  color: var(--accent-sky);
}

.tier-comp {
  background: rgba(192, 132, 252, 0.15);
  border: 1px solid rgba(192, 132, 252, 0.4);
  color: var(--accent-purple);
}

.payment-badge {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  font-size: 0.68rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  padding: 2px 7px;
  border-radius: 4px;
  white-space: nowrap;
}

.payment-paypal {
  background: rgba(59, 130, 246, 0.15);
  border: 1px solid rgba(59, 130, 246, 0.45);
  color: #60a5fa;
}

.payment-stripe {
  background: rgba(99, 102, 241, 0.15);
  border: 1px solid rgba(99, 102, 241, 0.45);
  color: #a5b4fc;
}

.payment-manual {
  background: rgba(148, 163, 184, 0.15);
  border: 1px solid rgba(148, 163, 184, 0.35);
  color: #cbd5e1;
}

.payment-cell {
  display: flex;
  flex-direction: column;
  gap: 3px;
}

.seat-pill {
  font-family: var(--font-mono);
  font-size: 0.78rem;
  padding: 3px 8px;
  border-radius: 12px;
  background: rgba(255, 255, 255, 0.05);
  border: 1px solid var(--border-subtle);
  display: inline-flex;
  align-items: center;
  gap: 5px;
  transition: all 0.18s ease;
  white-space: nowrap;
}
.seat-pill:hover {
  background: rgba(59, 130, 246, 0.15);
  border-color: rgba(59, 130, 246, 0.4);
}

.seat-dot {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--text-dim);
}
.seat-dot.active {
  background: var(--accent-emerald);
  box-shadow: 0 0 6px var(--accent-emerald);
}

.status-pill {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  font-size: 0.70rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  padding: 3px 9px;
  border-radius: 12px;
  user-select: none;
  white-space: nowrap;
}
.status-pill.status-active {
  background: rgba(52, 211, 153, 0.12);
  border: 1px solid rgba(52, 211, 153, 0.35);
  color: #34d399;
}
.status-pill.status-suspended {
  background: rgba(251, 191, 36, 0.12);
  border: 1px solid rgba(251, 191, 36, 0.35);
  color: #fbbf24;
}
.status-pill.status-revoked {
  background: rgba(244, 63, 94, 0.12);
  border: 1px solid rgba(244, 63, 94, 0.35);
  color: #fca5a5;
}
.status-dot {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: currentColor;
}
.status-active .status-dot {
  box-shadow: 0 0 6px #34d399;
}

/* Action Group & Dropdown Menu */
.action-cell-group {
  display: flex;
  align-items: center;
  gap: 6px;
  justify-content: flex-start;
  white-space: nowrap;
}

.action-menu-wrapper {
  position: relative;
  display: inline-block;
}

.action-menu-wrapper.active {
  z-index: 500;
}

tr.row-menu-active {
  position: relative;
  z-index: 100;
}

tr.row-menu-active td {
  position: relative;
  z-index: 100;
}

.btn-icon {
  padding: 5px 8px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
}

.action-menu-dropdown {
  display: none;
  position: absolute;
  right: 0;
  top: calc(100% + 4px);
  background: #091322;
  border: 1px solid rgba(96, 165, 250, 0.55);
  border-radius: 8px;
  box-shadow: 0 16px 40px rgba(0, 0, 0, 0.9), 0 0 24px rgba(59, 130, 246, 0.35);
  min-width: 185px;
  z-index: 9999;
  padding: 5px;
  backdrop-filter: blur(16px);
}

.action-menu-dropdown.show {
  display: block;
  animation: menuFadeIn 0.15s cubic-bezier(0.16, 1, 0.3, 1);
}

@keyframes menuFadeIn {
  from { opacity: 0; transform: translateY(-4px); }
  to { opacity: 1; transform: translateY(0); }
}

.action-menu-item {
  display: flex;
  align-items: center;
  gap: 8px;
  width: 100%;
  padding: 7px 10px;
  font-size: 0.78rem;
  font-weight: 500;
  color: #cbd5e1;
  background: transparent;
  border: none;
  border-radius: 6px;
  cursor: pointer;
  text-align: left;
  transition: all 0.15s ease;
  user-select: none;
  white-space: nowrap;
}

.action-menu-item:hover {
  background: rgba(59, 130, 246, 0.2);
  color: #ffffff;
}

.action-menu-item.item-warning {
  color: #fde68a;
}

.action-menu-item.item-warning:hover {
  background: rgba(251, 191, 36, 0.18);
  color: #fbbf24;
}

.action-menu-item.item-danger {
  color: #fca5a5;
}

.action-menu-item.item-danger:hover {
  background: rgba(244, 63, 94, 0.2);
  color: #ffffff;
}

.action-menu-divider {
  height: 1px;
  background: rgba(255, 255, 255, 0.08);
  margin: 4px 0;
}

/* Modals & Drawers */
.modal-backdrop {
  position: fixed;
  inset: 0;
  background: rgba(3, 7, 18, 0.8);
  backdrop-filter: blur(8px);
  z-index: 200;
  display: none;
  align-items: center;
  justify-content: center;
  padding: 20px;
}
.modal-backdrop.open {
  display: flex;
}

.modal-content {
  background: #091322;
  border: 1px solid var(--border-active);
  border-radius: 18px;
  padding: 28px;
  width: 100%;
  max-width: 520px;
  box-shadow: 0 20px 50px rgba(0, 0, 0, 0.6), 0 0 24px rgba(59, 130, 246, 0.15);
}

.form-group {
  margin-bottom: 16px;
}
.form-group label {
  display: block;
  font-size: 0.78rem;
  font-weight: 600;
  text-transform: uppercase;
  color: var(--text-muted);
  margin-bottom: 6px;
}
.form-group input, .form-group select, .form-group textarea {
  width: 100%;
  background: rgba(15, 23, 42, 0.8);
  border: 1px solid var(--border-subtle);
  border-radius: 8px;
  padding: 10px 14px;
  color: var(--text-main);
  outline: none;
  font-family: inherit;
  font-size: 0.9rem;
  transition: border-color 0.2s ease, box-shadow 0.2s ease;
}
.form-group input:focus, .form-group select:focus, .form-group textarea:focus {
  border-color: var(--accent-blue);
  box-shadow: 0 0 12px rgba(59, 130, 246, 0.4);
}

/* Drawer */
.drawer-backdrop {
  position: fixed;
  inset: 0;
  background: rgba(3, 7, 18, 0.6);
  backdrop-filter: blur(4px);
  z-index: 200;
  display: none;
}
.drawer-backdrop.open {
  display: block;
}

.drawer-panel {
  position: fixed;
  top: 0;
  right: 0;
  width: 520px;
  max-width: 90vw;
  height: 100vh;
  background: #091322;
  border-left: 1px solid var(--border-active);
  box-shadow: -10px 0 40px rgba(0, 0, 0, 0.6);
  z-index: 210;
  transform: translateX(100%);
  transition: transform 0.25s ease-out;
  display: flex;
  flex-direction: column;
}
.drawer-panel.open {
  transform: translateX(0);
}

.drawer-header {
  padding: 20px 24px;
  border-bottom: 1px solid var(--border-subtle);
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.drawer-body {
  padding: 20px 24px;
  overflow-y: auto;
  flex: 1;
}

.machine-card {
  background: rgba(15, 23, 42, 0.7);
  border: 1px solid var(--border-subtle);
  border-radius: 12px;
  padding: 16px;
  margin-bottom: 14px;
  transition: border-color 0.2s ease;
}
.machine-card:hover {
  border-color: var(--border-active);
}

/* Authentication Gate Overlay */
.auth-gate-overlay {
  position: fixed;
  inset: 0;
  background: rgba(6, 11, 20, 0.96);
  backdrop-filter: blur(24px);
  z-index: 1000;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 24px;
}
.auth-gate-overlay.hidden {
  display: none;
}

.auth-card {
  background: #091322;
  border: 1px solid var(--border-active);
  border-radius: 20px;
  padding: 36px 32px;
  width: 100%;
  max-width: 420px;
  box-shadow: 0 25px 60px rgba(0, 0, 0, 0.8), 0 0 35px rgba(59, 130, 246, 0.2);
  text-align: center;
}

/* Audit Log Timeline */
.audit-item {
  border-left: 2px solid var(--border-active);
  padding-left: 18px;
  margin-left: 10px;
  margin-bottom: 20px;
  position: relative;
  text-align: left;
}
.audit-item::before {
  content: '';
  position: absolute;
  left: -6px;
  top: 4px;
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: var(--accent-blue);
  box-shadow: 0 0 8px var(--accent-blue);
}
.audit-meta {
  font-size: 0.74rem;
  color: var(--text-dim);
  margin-bottom: 4px;
}
.audit-action {
  font-weight: 700;
  color: #fff;
  font-size: 0.86rem;
}
.audit-details {
  background: rgba(15, 23, 42, 0.85);
  border: 1px solid var(--border-subtle);
  border-radius: 6px;
  padding: 8px 12px;
  margin-top: 6px;
  font-family: var(--font-mono);
  font-size: 0.75rem;
  color: var(--text-muted);
  word-break: break-all;
}

/* ==========================================================================
   OPS Portal Tab Navigation & Role-Based Views
   ========================================================================== */
.ops-tabs-nav {
  display: flex;
  gap: 8px;
  margin-bottom: 24px;
  border-bottom: 1px solid var(--border-subtle);
  padding-bottom: 12px;
  flex-wrap: wrap;
}

.ops-tab-btn {
  background: transparent;
  border: 1px solid transparent;
  color: var(--text-muted);
  padding: 10px 18px;
  border-radius: 8px;
  font-family: var(--font-body);
  font-weight: 600;
  font-size: 0.88rem;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  transition: all 0.2s ease;
  user-select: none;
}

.ops-tab-btn:hover {
  color: #ffffff;
  background: rgba(255, 255, 255, 0.04);
}

.ops-tab-btn.active {
  background: linear-gradient(180deg, rgba(37, 99, 235, 0.22) 0%, rgba(29, 78, 216, 0.12) 100%);
  border: 1px solid rgba(96, 165, 250, 0.4);
  color: #ffffff;
  box-shadow: 0 4px 14px rgba(37, 99, 235, 0.25);
}

.ops-badge-counter {
  background: rgba(59, 130, 246, 0.25);
  border: 1px solid rgba(96, 165, 250, 0.4);
  color: var(--accent-sky);
  font-size: 0.72rem;
  font-weight: 700;
  padding: 2px 7px;
  border-radius: 12px;
}

.ops-badge-urgent {
  background: rgba(244, 63, 94, 0.25);
  border: 1px solid rgba(244, 63, 94, 0.5);
  color: #fca5a5;
}

.ops-view-panel {
  display: none;
}

.ops-view-panel.active {
  display: block;
}

/* Priority & Status Pills */
.pill-priority-low {
  background: rgba(148, 163, 184, 0.12);
  border: 1px solid rgba(148, 163, 184, 0.3);
  color: #94a3b8;
}
.pill-priority-normal {
  background: rgba(59, 130, 246, 0.12);
  border: 1px solid rgba(59, 130, 246, 0.35);
  color: var(--accent-sky);
}
.pill-priority-high {
  background: rgba(251, 191, 36, 0.15);
  border: 1px solid rgba(251, 191, 36, 0.4);
  color: var(--accent-gold);
}
.pill-priority-urgent {
  background: rgba(244, 63, 94, 0.2);
  border: 1px solid rgba(244, 63, 94, 0.5);
  color: #fca5a5;
  box-shadow: 0 0 8px rgba(244, 63, 94, 0.3);
}

/* Team Role Pills */
.team-role-pill {
  font-size: 0.72rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  padding: 3px 8px;
  border-radius: 6px;
  display: inline-flex;
  align-items: center;
  gap: 5px;
}
.role-superadmin {
  background: rgba(251, 191, 36, 0.15);
  border: 1px solid rgba(251, 191, 36, 0.4);
  color: var(--accent-gold);
}
.role-support {
  background: rgba(59, 130, 246, 0.15);
  border: 1px solid rgba(59, 130, 246, 0.4);
  color: var(--accent-sky);
}

/* Customer 360° Drawer Split Layout */
.drawer-360-container {
  display: grid;
  grid-template-columns: 1fr 340px;
  gap: 24px;
}

@media (max-width: 900px) {
  .drawer-360-container {
    grid-template-columns: 1fr;
  }
}

.thread-stream {
  display: flex;
  flex-direction: column;
  gap: 12px;
  max-height: 380px;
  overflow-y: auto;
  padding-right: 6px;
  margin-bottom: 16px;
}

.drawer-360-profile {
  background: rgba(10, 18, 34, 0.6);
  border: 1px solid var(--border-subtle);
  border-radius: 10px;
  padding: 18px;
}

.profile-stat-item {
  margin-bottom: 14px;
}

.profile-stat-label {
  font-size: 0.72rem;
  color: var(--text-dim);
  text-transform: uppercase;
  letter-spacing: 0.05em;
  margin-bottom: 2px;
}

.profile-stat-value {
  font-size: 0.92rem;
  color: #ffffff;
  font-weight: 600;
}

/* Thread Message Bubbles & Internal Staff Notes */
.thread-msg {
  padding: 12px 14px;
  border-radius: 8px;
  font-size: 0.82rem;
  line-height: 1.5;
  color: var(--text-main);
  transition: border-color 0.2s ease;
}

.thread-msg-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 6px;
  font-size: 0.75rem;
}

.thread-msg-author {
  font-weight: 700;
  display: flex;
  align-items: center;
  gap: 6px;
}

.thread-msg-time {
  color: var(--text-dim);
  font-size: 0.72rem;
  font-family: var(--font-mono);
}

.thread-msg-customer {
  background: rgba(15, 23, 42, 0.75);
  border: 1px solid rgba(255, 255, 255, 0.08);
  border-left: 3px solid var(--accent-sky);
}
.thread-msg-customer .thread-msg-author {
  color: #93c5fd;
}

.thread-msg-staff {
  background: rgba(37, 99, 235, 0.12);
  border: 1px solid rgba(59, 130, 246, 0.3);
  border-left: 3px solid var(--accent-blue);
}
.thread-msg-staff .thread-msg-author {
  color: #60a5fa;
}

.thread-msg-internal {
  background: rgba(251, 191, 36, 0.08);
  border: 1px dashed rgba(251, 191, 36, 0.4);
  border-left: 3px solid var(--accent-gold);
}
.thread-msg-internal .thread-msg-author {
  color: var(--accent-gold);
}

.badge-internal-note {
  background: rgba(251, 191, 36, 0.2);
  border: 1px solid rgba(251, 191, 36, 0.45);
  color: var(--accent-gold);
  font-size: 0.65rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  padding: 1px 6px;
  border-radius: 4px;
}

/* Badge for Support Role in Header */
.badge-support {
  background: rgba(59, 130, 246, 0.15);
  border: 1px solid rgba(59, 130, 246, 0.35);
  color: var(--accent-sky);
}